Sloppiness in service sector seems to be on the increase in USA while developing countries are improving on them. And this is not just limited to public/ government offices. Check some events over last week.
NJ Motor Vehicles Dept. Change of address on driving license. The agent verifes 6 points of Id and then issues you a new license (all 20 minutes of work), with the same old address (you need to be there to believe it). She then uses the F* word in frustration and issues another license card with the new address after another 20 minutes.
COMCAST Cable Unable to get proper resources to install a digital television cable connection to my condo for last 2 months.
Correction: Comcast was able to set up the service. A couple of really good helpful supervisors and engineers got this working around 20th.
Graceful Spa in NYC. Lost all their Valentine's Day week appointments due to computer crash. No back up available so all appointments are messed up. First come first serve. Can you believe this is New York?
1 comment:
new york also sucks in some way...nice to know tat:)
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